telcoinabox

There has been much talk of late marking the end of the bog standard fixed phone line. While this may be a little premature there are certainly one or two clouds gathering on the horizon and the cause of the doom and gloom is a shameless little product called “naked DSL’.  read more

In April 2008, Telcoinabox changed the franchisee recruitment process by working with the Franchise Relationship Institute (FRI) to introduce a scientific franchisee selection process called the “Nathan Profiler”. FRI developed the Nathan Profiler to assist franchisors in reducing the cost and indirect negative impact of poor selection on their franchise businesses.  read more

Wireless broadband is one of the hottest topics in telecommunications right now as consumers demand faster internet speeds and accessibility whenever and wherever they want it. For the last few years there has been much debate over which wireless broadband technology (Wimax or 3G) would win through. As it currently stands 3G wireless broadband services definitely have the upper hand. All 4 of the major mobile carriers now have a compelling wireless broadband offer and are seeing great take up rates across the board.  read more

TIAB franchisees and service providers are able to beat the ‘big boys’ of the industry through one main weapon – that of dedicated personal account management and customer support. Having some sort of relationship with the person at the end of the line increases the customer’s trust, gives them peace of mind and dramatically improves the chances of finding a mutually benefitting resolution to any situation.  read more

With the Optus launch creeping ever closer the engaged team thought this would be a great time to introduce you all to our new Optus account manager. Marcus Eley is Senior Business Development Manager (New Markets and Global Accounts) and has been with Optus for 5 years. Prior to joining Optus Marcus was a sales manager for CRM/Data intelligence company. Engaged spoke to Marcus to get the lowdown on life at Optus, what makes Optus unique and Optus’ vision for the future.  read more

Welcome to the first edition of “Engaged” the new Telcoinabox newsletter. It is part of our commitment to share with our partners, suppliers, family and friends what is happening within the Telcoinabox extended family.  read more

Welcome to the first edition of engaged, the new telcoinabox quarterly e-mail newsletter. So why engaged? Isn’t that a bad thing in the communications world? A look at the dictionary definition below reveals a number of different interpretations of the word;  read more

If you were feverishly anticipating a cellphone this year, it was one of two phones: this is the other one. That's because the BlackBerry Bold is RIM's most powerful, polished handset ever. With 3G, a glossy new UI, a real web browser, serious hardware and an almost beautiful body, the Bold doesn't redefine the BlackBerry experience, but it does elevate to the highest point its ever been.  read more

Such was the question posed at a recent seminar delivered by Ovum, one of the world’s largest telecoms and IT research companies, attended by Telcoinabox and a host of other companies involved in the wholesale telecommunications market. Luckily for us the picture painted by Ovum was a fairly positive one.  read more

Financial markets are in turmoil around the world, bank lending has been cut, consumer and business spending will fall, businesses will fail due to bad debt and poor cash flows. Most of the western world will experience varying levels of recession. The length and severity of this is difficult to predict as is the likely impact on Australia. As a country we are better placed compared to many of our western trading partners due to a strong mining and resources sector and just as importantly a strong banking/finance sector.  read more